Privacy Policy

Your privacy is important to us

Last updated: January 2024

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, billing address
  • Account Information: Username, password (encrypted), profile information
  • Booking Information: Travel dates, hotel preferences, payment details
  • Usage Data: How you interact with our website, IP address, browser type

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings
  • Send booking confirmations and updates
  • Respond to your inquiries and provide customer support
  • Improve our services and website functionality
  • Send promotional emails (with your consent)
  • Detect and prevent fraud or unauthorized access

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Hotels: To complete your booking
  • Payment Processors: To process payments securely
  • Service Providers: Who assist in operating our website
  • Legal Authorities: When required by law

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience

You can control cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.